Regulator underlines persistent pressure on A&E as winter looms
21 November 2024
A patient's son gets agitated and attacks an EMT while his mother sits in the ambulance in this clip from Nightwatch!
When I applied to succeed the previous Healthwatch representative on the trust's council of governors, I was excited to be able to contribute to the effectiveness of the trust with my community-wide knowledge of patient need and experience. Milton Keynes University Hospital NHS Foundation Trust (Milton Keynes University Hospital) has several appointed governor posts on the council of governors, designed to provide wider community insight alongside that provided by elected public governors. This role is vital, ensuring the council meets its statutory responsibilities. The trust and Healthwatch Milton Keynes have a long-standing agreement to hold an appointed governor position.
Healthwatch Milton Keynes' statutory role as the independent champion for users of health and social care includes capturing feedback from the patients and families using health and social care and holding service providers to account. Working in partnership with providers is key. When I first joined Healthwatch Milton Keynes seven years ago, it was my first post as chief executive officer, and I had a lot to learn about the governance and complexities of the health and social care sector.
How long have you been a governor?
I have served on the council of governors for seven years as the appointed Healthwatch representative.
What life experiences have you had that were relevant to the governor role?
I have always felt a close association with the NHS, as a local resident and the daughter of a nurse. I'd had my own personal experiences of care over the years at Milton Keynes hospital as a visitor to A&E and as an elective surgery inpatient. When I had my first child, my baby was delivered by the hospital's maternity care team. I joined the council of governors with strong local knowledge of my community, the importance of delivering sustainable and effective services, and a first-hand understanding of the challenges in changes to the commissioning environment at that time.
Prior to joining Healthwatch Milton Keynes, I had worked in retail management where the pace and demands of business meant I rarely thought about my health, or the contributions I could make to improving services. Later, I move
Our EPR will interface with other systems to ensure interoperability, clinical access to care records anywhere in the system, seamless pathways, safer care, with patient self-management tools including a patient portal.
Digital
When I applied to succeed the previous Healthwatch representative on the trust's council of governors, I was excited to be able to contribute to the effectiveness of the trust with my community-wide knowledge of patient need and experience. Milton Keynes University Hospital NHS Foundation Trust (Milton Keynes University Hospital) has several appointed governor posts on the council of governors, designed to provide wider community insight alongside that provided by elected public governors. This role is vital, ensuring the council meets its statutory responsibilities. The trust and Healthwatch Milton Keynes have a long-standing agreement to hold an appointed governor position.
Healthwatch Milton Keynes' statutory role as the independent champion for users of health and social care includes capturing feedback from the patients and families using health and social care and holding service providers to account. Working in partnership with providers is key. When I first joined Healthwatch Milton Keynes seven years ago, it was my first post as chief executive officer, and I had a lot to learn about the governance and complexities of the health and social care sector.
How long have you been a governor?
I have served on the council of governors for seven years as the appointed Healthwatch representative.
What life experiences have you had that were relevant to the governor role?
I have always felt a close association with the NHS, as a local resident and the daughter of a nurse. I'd had my own personal experiences of care over the years at Milton Keynes hospital as a visitor to A&E and as an elective surgery inpatient. When I had my first child, my baby was delivered by the hospital's maternity care team. I joined the council of governors with strong local knowledge of my community, the importance of delivering sustainable and effective services, and a first-hand understanding of the challenges in changes to the commissioning environment at that time.
Prior to joining Healthwatch Milton Keynes, I had worked in retail management where the pace and demands of business meant I rarely thought about my health, or the contributions I could make to improving services. Later, I move